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Modern communication tools and the Internet have reduced the need for software development partners to be geographically close. Indeed, software development is increasingly being divided into parts, created in multiple centers around the globe, and brought back together for integration and testing.

The accumulated intellectual capital that outsourced service providers have acquired over the years, offers an increasingly quality-driven value proposition. This has put paid to the debate on whether to outsource or not. Outsourcing is here to stay. The benefits are just too hard to ignore. In today’s global marketplace, those benefits translate into a coveted competitive edge that allows companies to get a foot in the door.

Arguments supporting outsourcing are a dime a dozen:

• Outsourcing obviates the need for large initial expenditure on IT infrastructure, converts fixed costs into variable costs, and releases capital for investment into revenue-generating activities rather than on IT assets, making businesses more attractive to investors. Outsourcing helps contain costs and risks, and allows IT investments to grow in a more linear fashion. Companies bent on meeting all their IT requirements in-house incur higher expenditure on research and development which eventually must devolve on to customers – and that could very well put them out of the competition.
• A good outsourcing firm will have a resource pool with cross platform expertise and depth of experience to start a project right away. Trying to do it in-house could involve hiring and training people, and providing the support they need, all of which will cost time and money.
• Small firms usually cannot afford the in-house support services that larger companies maintain. By giving them access to the same economies of scale, efficiency and expertise that large companies enjoy, outsourcing helps small firms think and act “big”.
• Outsourcing helps avoid staff redundancy during slack periods while providing a resource buffer to fall back on when requirements peak. Moreover, outsourced service providers often have a higher level of experience and expertise than what most organizations can afford in a full-time employee. Outsourcing allows firms to leverage that experience and expertise at a fraction of the cost.
• Outsourced service providers make great sounding boards. Most good service providers have been around long enough to know what’s been tried, what works, and what doesn’t. Being more distanced from a project than the principal stakeholders, they can look at it more objectively, and offer a fresh perspective on what solution will work.
• Good service providers follow disciplined methodologies and processes. By associating with such service providers companies benefit from continual knowledge transfer and imbibe best practices that help them move up the maturity ladder and the value chain.
• Lastly, outsourcing helps businesses to focus on their core competencies, improve service level, reduce cost, migrate to new technology and gain process knowledge without exhausting their financial resources. Citrus Informatics brings all these advantages and more to its clients. We bring proven skills in project management, commitment to continuous process improvement, flexibility in engagement models, and an organizational ‘chemistry’ that makes each completed engagement the reason to start a new one.